Frequently Asked Questions

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Find answers to the most common questions that we get asked.

We charge a fee for our service. Check out our fee calculator to estimate your fee.

The minimum VAT amount for interim applications is 400 € and 50 € for annual applications.

In some EU countries, till receipts or simplified invoices are accepted. In other cases, we send invoice requests on behalf of our clients (e.g. to petrol stations). Contact us for further information.

Absolutely!
Unlike fuel cards issuers, we specialise in tax refund services so we care about maximisation of the requested VAT amount. We do not reject till receipts nor invoices that do not meet the requirements, but we obtain acceptable documents whenever possible (e.g. by contacting petrol stations).
Refunds are transferred directly to your bank account (not credited towards the fuel card account).
There are no fixed payments other than our fee.
Fuel card issuers usually cooperate with companies based in other countries in terms of VAT Refund - our company is based in Rybnik.

VAT Refund claims can be submitted on quarterly basis or annual basis. In most countries, it is possible to combine quarters (e.g. half-year).

The decision is issued within 4 months of receipt of the claim by the foreign VAT authority. The country processing the claim may request additional information or documents from you - in that case, processing time might be extended to 6 months.

No time to wait? You can get the requested amount even before the foreign country issues a decision. Read about our express refund mode.

The application for the previous year should be submitted no later than by 30 September.

We recover VAT from all EU countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) and some countries outside EU such as Great Britain or Norway.

We cooperate only with companies in the field of VAT refund.

VAT refund claims can only be filed for the current year or the previous one. There is one exception - in the Netherlands, it is possible to apply for a VAT refund within five calendar years.

You can claim a VAT refund on purchases for use in your business such as fuel, oil, tolls, hotel accommodation, hiring of means of transport, repairs etc.

Austria: standard VAT rate 20%, reduced VAT rate 13%, 10%,
Belgium: standard VAT rate 21%, reduced VAT rate 12%, 6%,
Bulgaria: standard VAT rate 20%, reduced VAT rate 9%,
Croatia: standard VAT rate 25%, reduced VAT rate 13%,
Cyprus: standard VAT rate 19%, reduced VAT rate 9%, 5%,
Czech Republic: standard VAT rate 21%, reduced VAT rate 15%, 10%,
Denmark: standard VAT rate 25%,
Estonia: standard VAT rate 20%, reduced VAT rate 9%,
Finland: standard VAT rate 24%, reduced VAT rate 14%, 10%,
France: standard VAT rate 20%, reduced VAT rate 10% 5,5% 2,1%,
Germany: standard VAT rate 19%, reduced VAT rate 7%,
Greece: standard VAT rate 24%, reduced VAT rate 13% , 6%,
Hungary: standard VAT rate 27%, reduced VAT rate 18% , 5%,
Ireland: standard VAT rate 23%, reduced VAT rate 13.5%, 9%, 4.8%,
Italy: standard VAT rate 22%, reduced VAT rate 10%, 5%, 4%,
Latvia: standard VAT rate 21%, reduced VAT rate 12%, 5%,
Lithuania: standard VAT rate 21%, reduced VAT rate 9%, 5%,
Luxembourg: standard VAT rate 17%, reduced VAT rate 14%, 8%, 3%,
Malta: standard VAT rate 18%, reduced VAT rate 5%, 7%,
Netherlands: standard VAT rate 21%, reduced VAT rate 6%,
Poland: standard VAT rate 23%, reduced VAT rate 8%, 5%,
Portugal: standard VAT rate 23%, reduced VAT rate 13%, 6%,
Romania: standard VAT rate 19%, reduced VAT rate 9%, 5%,
Slovakia: standard VAT rate 20%, reduced VAT rate 10%,
Slovenia: standard VAT rate 22%, reduced VAT rate 9.5%,
Spain: standard VAT rate 21%, reduced VAT rate 10%, 4%,

Yes, we handle VAT refunds from Great Britain and Norway.

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  • Tax Solution Sp. z o. o.
  • ul. Parkowa 9a, 44-200 Rybnik